Shipping Policy - Navpallav Books
We are committed to delivering your favorite books and handcrafted products safely and on time.
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Time
- Delivery timelines may vary depending on location.
- Estimated delivery time:
- Metro Cities: 3–7 business days
- Other Cities & Rural Areas: 5–10 business days
3. Shipping Charges
- Shipping charges are calculated based on product weight, size, and delivery location.
- Free shipping may be available on selected orders or promotional offers.
4. Order Tracking
- Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
5. Delayed Deliveries
- Delivery may be delayed due to:
- Weather conditions
- Courier service issues
- Festivals, strikes, or unforeseen circumstances
6. Damaged or Lost Packages
- If you receive a damaged package, please contact us within 48 hours of delivery with photos/videos.
- In case of lost shipments, we will coordinate with the courier partner for resolution.
7. Incorrect Address
- Customers are requested to provide accurate shipping details.
- Navpallav Books will not be responsible for delays or losses caused by incorrect addresses or contact information.
8. International Shipping
- International shipping availability depends on location and courier service support.
- Customs duties or taxes (if applicable) must be paid by the customer.
9. Contact Us
For shipping-related queries, contact:
- Email: editor.navpallavbooks@gmail.com
Thank you for shopping with navpallavbook.com
